Badgeville, Sales Motivation Software

Badgeville

Badgeville is award-winning enterprise gamification, digital motivation, and people analytics delivered as a service.

The leading digital motivation solution

Strengthen

Strengthen

sales and support performance

Streamline

Streamline

customer self-service

Increase

Increase

collaboration

Improve

Improve

learning and development programs

Leverage

Leverage

built-in analytics

Badgeville’s leading digital motivation solution

Your customers and employees expect meaningful, personalized interactions that provide validation of their contributions to your organization. Use our leading digital motivation solution to drive a highly engaged customer base and greater employee participation and performance.

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SalesMotivate for Sales Performance

SalesMotivate for sales performance

Increase your sales team’s performance and engagement level by adding digital motivation to their daily processes. Reward and recognize ideal behaviors to inspire them to work harder, smarter, and faster toward goals.

  • Improve user adoption of Salesforce.com: Create a more dynamic experience for users that rewards their participation and recognizes them for their contributions

  • Grow revenue and reduce sales cycles: Increase revenue through better sales performance

  • Integrated experience: More engaged sales culture via digital motivation inside their Salesforce.com experience

  • Improved data hygiene: Streamline data quality and manage tighter sales pipelines

  • Increase teamwork: Encourage better collaboration by rewarding valuable behaviors

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ServiceMotivate for Service Performance

ServiceMotivate for service performance

Track and reward service reps for meeting key aspects of their jobs. Also, using imported CSAT data, you can credit agents based on post-transaction survey responses from customers.

  • Improve service levels: Decrease open cases and response times

  • Foster organizational knowledge: Achieve data hygiene goals more easily and consistently

  • Improve NPS/CSAT ratings: Provide service agents with an integration view into their performance

  • Gather actionable data: Analyze areas of strength and weakness to drive performance improvements

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“If you can gamify the process, you are rewarding the behavior and it’s like a dopamine release in the brain. Humans like a game.”

Frank Farrall, Lead Partner, Deloitte Digital

Badgeville Platform-as-a-Service

Badgeville Platform-as-a-Service

For more customized gamification solutions, including integration with custom and mobile applications, choose Badgeville Platform-as-a-Service. We’ll work with you to integrate digital motivation into your existing systems, even across multiple digital experiences or areas across your business.

  • Rules engine: Reward particular behaviors at a single point in time or tie contextual and audience metadata to specific behaviors

  • Guided Experience: The Guided Experience progresses users toward goals such as certifications, training, or compliance, visually showing them what they need to do next

  • Advocacy engine: Reward people based on the comments, likes, posts, blogs, and hashtags that they share on their social networks

  • Reputation Center: Visually showcases individual milestones and achievements, helping people build their personal brand, an intrinsic motivator that pushes additional accomplishments

  • Advanced analytics: Provides all the reports and visualizations you need, including cohort analysis, heat maps, trend analysis, segmentation, and more

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Ready to see more?

Request a custom demo to see how CallidusCloud Engagement Solutions can deepen your connection with customers and employees.

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