Replacement Parts, Consumables and CPQ: How Configure Price Quote Can Energize a Hidden Profit Center

By |November 24th, 2015|Configure Price Quote (CPQ)|

Nothing is as unfathomable to a customer as a great initial buying experience followed by a terrible support experience from the same vendor. This isn’t simply perceived as the vendor having a rough day or [...]

Is CRM All You Need? Looking for Systems of Action At Dreamforce 2015

By |September 15th, 2015|Dreamforce|

We’re teetering on the edge of Dreamforce 2015, an event that coalesces much of the CRM universe in one place for a week. In addition to tying up San Francisco traffic, clogging the city’s hotels [...]