Quote Automation Isn’t Enough, Why Accuracy Matters.
Quote automation is useful. Let’s get that cleared out first. But there is so much more you need to do than simply start generating your quotes automatically. The CPQ can produce quotes based on the information you provide it, and even though it calculates prices based on a wide range of variables, you still need to make sure whether those variables are…. Relevant to the situation (or not)
There is no point in getting automated quote when you end up sending inaccurate and incomplete quotes to your customers. In fact, inaccurate quotations can cause the following problems:
Confusion for the customer and embarrassment for your company
If you enter the wrong information about the customer, or the costs of manufacturing the product, you will (obviously) get the wrong quote. And if you send your customer the wrong quote, you may confuse them, and as a result, get the wrong orders. It is also possible that the customer gets angry with the wrong quote and decides not to do business with your company.
Therefore, it is always a good idea to check the spelling, grammar and the math of your information before entering it into the CPQ.
Financial loss for either of the parties
You don’t want to overcharge your customers so they don’t go to your competitors in the future. You also don’t want to face any financial loss by not taking the accurate costs of productions into consideration. Therefore, it is necessary that you cross check and proofread the information you enter into your quote automation system to ensure you get accurate quotes.
Accurate quotes set the background for business with customers
Your quotes decide the room for negotiation you need to keep with your customer. And if you want to make sure that the solution works in your favor, you will have to create accurate quotes so you have the advantage of having more information than your customer, and this knowledge will help you reach a better bargain.
Quote automation is one thing, accurate quoting is another and it is clear that you need to focus on BOTH accuracy and speed to take full advantage of your CPQ system.
To get the most accurate quotes, send them to your customers in any format they like and make the quote processing easier, you should check out the CPQ by CallidusCloud which is suitable for companies of all sizes, from all industries. It can also work for both B2B and B2C businesses, and when you start using a CPQ, your sales team will be able to spend more time on what they are supposed to do – sell.
In addition, the configure, price, quote by CallidusCloud allows you to set accurate prices on highly configured goods, have your catalog updated, and be able to run the software via mobile or hand held devices, so you can create accurate quotes from anywhere, at any time. With accurate quote automation, you will be able to come up with compelling proposals and improve your customer experience. Get started, request your free cpq trial today.
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Configure Price Quote (CPQ) Basics
- How a sales organization benefits from a CPQ solution.
- Considerations for setting up and maintaining a CPQ solution.
- What to look for in a CPQ solution.
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