With a global business of 200,000 products, 1,000 price books, 20 languages, 53 currencies, and 7 IT integration touch points, order errors had become a standard business practice. A proliferation of spreadsheets and a lack of pricing guidance and control caused the company to lose business.
With CallidusCloud CPQ, Atlas Copco gained knowledge of historical data on products sold and was able to increase the average order margin. CPQ integrated easily with Salesforce CRM, SAP, and five other IT environments making for a seamless transition from dated spreadsheet processes to a simplified proposal process.
Quote process reduced from 5 days to 5 minutes.
“With CallidusCloud CPQ, we went from 500 to over 3000 users, and we are still adding more. Our whole product portfolio is in the CPQ platform, and because of that, we have continuous improvement every month.”
- Louis De Jaegher, Senior Business Process Manager, Atlas Copco