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CUSTOMER CASE STUDY

Build.com reduces workforce time to knowledge by 60% with CallidusCloud

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Retailers need a connected sales and marketing platform that trains frontline staff quickly and arms headquarters with actionable insights that transform sales behaviors and customer strategies.
  • Create personalized email campaigns that engage customers and analyze their responses and purchasing behaviors.
  • Train team members quickly around their schedules on any device to boost productivity.
  • Leverage leaderboards, badges and points to increase competition between stores and employees.
  • Use incentives to drive upsell and cross-sell and highlight special promotions.
  • Provide a single view of sales performance by channel, store, product, and region.
  • Gather feedback from your customers to ensure you are meeting their expectations across all channels, and quickly respond when you are not.

Talk to a retail industry expert about your needs.

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Litmos by CallidusCloud’s integration with Salesforce is helping eliminate bottlenecks and get more standardized to move this process forward

Alex Ledesma, Director of Technology, Gems Group

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RELATED RETAIL INDUSTRY RESOURCES

  • Lenovo Case Study
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  • Complimentary Benchmark Report: Best Practices
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  • Webinar—Lead to Money Best Practices & Benchmarks
    READ MORE

A FEW CALLIDUSCLOUD RETAIL INDUSTRY CUSTOMERS

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