In this Dreamforce 2016 session recording, you will hear:

  • How leading organizations have automated their feedback workflows to keep customers captive and engaged
  • How to implement real-time action on survey feedback from Salesforce
  • How to create C-Level reporting on customer satisfaction
  • How to make strategic changes in the organization based on real data

Presenters:

  • John Braun, Salesforce.com Program Manager, Patheon
  • Jerry Palmer, Senior Advisor, CXO, YP
  • Byron Townsend, Program Manager, Houghton Mifflin Harcourt
  • Kelly Ormsby, VOC Global Program Manager, Patheon
  • Jon Shalowitz, General Manager, CallidusCloud

Watch the Recording!

First Name:*
Last Name:*
Company:*
Phone:*
Email:*
Title:*
Industry:*
Country:*