What is SPM?

Sales Performance Management

Sales Performance Management (SPM) takes the guesswork out of driving greater performance for your business – across every department, and for every employee. With SPM, overall business goals stay in alignment with sales programs, ensuring success.


Why Sales Performance Management Is Important

How can you drive better business results when you have nothing to go on but guesswork – instead of accurate, real-time data on how employees are performing? Too often, the challenge of increasing business effectiveness to coax greater revenue is treated like an art instead of a science.

Here’s what stands in the way of achieving better performance:

  • Inability to align sales with corporate initiatives: employees and channel partners don’t have a clear understanding of how they’re being measured and compensated. As a result, sales days will be lost due to shadow accounting and handling disputes
  • Changing systems to reflect new sales initiatives: systems that are inflexible and costly to change
  • Inability to plan and model effectively: forecasting incentive compensation spend and modeling territories on multiple spreadsheets, often with outdated-of-date information
  • Inability to analyze performance and make mid-course corrections: no way to identify opportunities, make timely mid-course corrections or pre-empt financial surprises

Sales Performance Management (SPM) offers you a framework to plan and model sales strategies and ensure timely execution of sales initiatives, while giving both front-line sales people and decision-makers visibility into performance:

  • Compelling and measurable sales incentive plans that positively influence sales behavior
  • Better sales targeting through an understanding of market trends, and better targeting of sales across territories
  • Better management of sales resources to target higher revenue-generating activities
  • Greater sales satisfaction through faster deployment of sales plans, and more equitable territory and quota management
  • Reduced sales turnover and improved productivity by fair allocation of sales opportunities
  • Timely and realistic quota setting with reduced risk of attainment shortfalls, or un-forecasted sales compensation exposure
 
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