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Telco Dealer Pro
Designed exclusively for telecom providers, CallidusCloud Telco Dealer Pro is an end-to-end dealer management solution that provides a single source of truth about your dealers, giving you unparalleled visibility.
Unlike legacy systems, Telco Dealer Pro gives you the flexibility and agility you need to win dealer loyalty, reduce customer churn, and maximize cross-sell and upsell opportunities.
your dealers faster so they can generate revenue for you faster
the most complex external hierarchies
more time analyzing data and less time pulling it
Onboard your dealers fast in a streamlined fashion
Automate and streamline your onboarding process in a paperless environment using a flexible solution that can be configured to meet your organization’s specific needs. With Telco Dealer Pro you can onboard dealers in a single continuous process. Capture all dealer information correctly, eliminating manual errors. Run credit and background checks on your dealers. Get contracts signed electronically, shrinking turnaround times. Get your dealers up to speed fast on your products with integrated e-learning.
Create a single source of truth on your dealers
Access all data on your dealers, from contact information to customer accounts and performance metrics. Increase data quality, visibility, and efficiencies by easily feeding dealer information into upstream and downstream systems.
Extend Telco Dealer Pro to meet your business needs
Telco Dealer Pro is designed to put the business user in charge with minimal dependence on IT. Your dealer administrator can easily change the look and feel of your application through simple drag-and-drop capabilities, add an unlimited number of custom fields to support your growing business needs, design and generate powerful reports, and build real-time integrations to and from Telco Dealer Pro.
Maximize cross-sell and upsell and reduce customer churn
With the Account Management capability in Telco Dealer Pro, you can truly maximize dealer performance. It allows you to have a unified view of the end customer in a single place, know which of your products your customers have and who sold it to them, identify hidden cross-sell and upsell opportunities with powerful out-of-the-box reporting, and reduce customer churn by analyzing customer relationships.
Manage the most complex hierarchies with ease
You need to manage complex relationships that span decades. We make it easy for you to add unlimited levels to your hierarchy with no need for any coding. Build complex hierarchies organized by region, state, revenue tiers and more. Manage evolving relationships with a complete view of historical, current, and future states. Ensure that the right dealers get credit for every sale. Be sure that your employees are effectively monitoring your expansive dealer network.
Spend less time pulling data and more time analyzing it
With Telco Dealer Pro, the business user can manage integrations easily, both from legacy and cloud applications. Easily pull sales transaction details from your CRM and ERP system and push information into your compensation management or learning management systems. You get a range of integration options, including a built-in integration portal aimed at the business user, REST-based web services, CallidusCloud Connect, and others.