Dell Asia Pacific needed to deploy an online indirect e-commerce platform in South Asia and Korea to over 20 countries with over 70 key distributors. They lacked online presence in indirect markets leading to nonstandard, manual purchase order and quotation processes in addition to frequent price negotiations. Dell Asia Pacific was challenged in finding a low cost, globally scalable, order fulfillment solution.
Dell Asia Pacific chose best-of-breed CallidusCloud CPQ after experiencing a successful deployment in Europe. They were able to create a transparent, competitive, and advantageous price book with customizable product catalogs, shopping cart, and workf ows to streamline complex quoting calculations. They were able to avoid hiring an army of IT consultants while quickly deploying at a pace of one region per quarter. Sales now has the power to track partner activities to follow up on opportunities. Sales can also take advantage of 24×7 online availability, a quotation generator, and volume-based discounting resulting in a more agile quote delivery process.
Saves Sales 20 hours of productivity per week with automated quotes