Pivotal Reduces Compensation Inaccuracy By 72%

Industry – High Tech

payment errors by 72%

100% on-time payment and transparency

administrative hours while increasing flexibility


The Challenge

With five different systems (sales rep assignment, goalsetting, sales hierarchy, reporting, calculation tool) and multiple manual processes, managingsales compensation was extremely tedious, time-consuming, and error- prone. As a result, the company’s 500+ payees in 27 countries often received payments late. In addition, they lacked visibility into their overall status and had to log into multiple systems.

The Solution

Pivotal turned to CallidusCloud Commissions to ease administration and improve the payee experience. By automating manual processes, the solution saves HR, Sales, and Finance numerous hours every month. It automatically handles all penalties, uplifts, and accelerations as well as calculates and pays SPIFs. It also produces advanced and timely reporting for senior management, integrates with the CRM and Workday systems, and has provided 100% on-time time payment and transparency to the field since its initial deployment.

The Value

Transformative, comprehensive solution to manage and automate sales compensation-related activities now and in the future.

“What value have we seen from CallidusCloud? Everything from a better experience for payees to huge time savings, increased accuracy and enhanced flexibility.”

Juli Spagnuolo – Juli Spagnuolo, Senior Manager of Sales Compensation, Pivotal


Read more about how companies use Commissions to achieve faster sales cycles, and improve customer experience during the buying process:

Lenovo Case Study

Lenovo Case Study

Citrix Case Study

Citrix Case Study

ACTIVE Network Case Study

ACTIVE Network Case Study

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