With Verizon Telematic’s homegrown pricing and quoting system, a majority of the quotes made by its 1,500
salespeople were inaccurate. Support staff had to review and validate every quote. In addition, the system could not handle dynamic change or scale to support the addition of new products and pricing from ongoing acquisitions and growth. Every product or pricing change required days or weeks for IT to implement. Verizon Telematics needed to massively scale and automate pricing and quoting processes.
After evaluating seven solutions, the company chose CallidusCloud CPQ. Salespeople liked CPQ for the ability to provide accurate, consistent, optimized quotes in less time and no manual processing. With the automated, easy-to-use system, all of Sales – from enterprise and field reps to tele-sales – could sell faster. The system also reduced administrative man-hours tremendously and lifted a huge burden from IT
Improved consistency, efficiency, profitability and streamlined the customer experience.