Verizon Telematics Increased Quote Output by 300%

Industry – High Tech

Increased
the accuracy and
consistency of quotes
by 100%

Improved
quote process by
reducing review time
from weeks to hours

Automated
various selling methods
from three product offerings
to one selling process

quotation-mark

With CPQ, our salespeople can provide a consistent, optimized quote every single time. Sales improved immediately and we can continue to grow our business thanks to the solution’s nimbleness and flexibility.

Eric

– Eric Simon, Associate Director, Enterprise IT, Verizon Telematics

The Challenge

With Verizon Telematic’s homegrown pricing and quoting system, a majority of the quotes made by its 1,500
salespeople were inaccurate. Support staff had to review and validate every quote. In addition, the system could not handle dynamic change or scale to support the addition of new products and pricing from ongoing acquisitions and growth. Every product or pricing change required days or weeks for IT to implement. Verizon Telematics needed to massively scale and automate pricing and quoting processes.

The Solution

After evaluating seven solutions, the company chose CallidusCloud CPQ. Salespeople liked CPQ for the ability to provide accurate, consistent, optimized quotes in less time and no manual processing. With the automated, easy-to-use system, all of Sales – from enterprise and field reps to tele-sales – could sell faster. The system also reduced administrative man-hours tremendously and lifted a huge burden from IT

The Value

Improved consistency, efficiency, profitability and streamlined the customer experience.

The C in CPQ actually stands for connection

Connectivity—it’s what Verizon Telematics solutions are all about. But what about its sales force? On its home-grown pricing and quoting system, not so much. It couldn’t handle dynamic changes and therefore wasn’t scalable. Sales reps were making too many mistakes. But now, they’re on the other side—more connected, you might say. Come hear why CallidusCloud has the CPQ solution for Verizon Telematics—with its ease of use, low maintenance, flexibility, and integration into other systems.

Read more about how companies use CPQ to achieve faster sales cycles, and improve customer experience during the buying process:

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Palo Alto Networks Case Study

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